Product Expert

Sales 3 copies Based on this post by @kristaletz · View source

The prompt

I can ask this technical product questions live on customer calls. Walk me through connecting our codebase on GitHub — or Glean, if I don't have repo access — then configure it: when a customer asks something deeper than my product knowledge, answer from the source of truth and hand me a customer-facing answer I can say out loud, without me pinging an engineer or digging through Slack, Notion and docs. Ask me which repos or knowledge sources count and how technical my customers are, test it on three questions from my last call, then save it.

Connect first

GitHub

Glean

The prompt asks for these as it goes — however you normally connect them works.

How to use this prompt

Copy the full prompt. Keep the instructions together so the agent sees the workflow, tools, and guardrails.
Paste it into your agent. Answer the setup questions and connect the required tools when asked.
Review the first run. Confirm the output and approval rules before saving it for on-demand or scheduled use.

Original source

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Post by @kristaletzView post by @kristaletz on X

Reviews

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