Churn Win-Back Loop

Success 0 copies Based on this post by @liam_fallen · scouted by @elie2222 · View source

The prompt

Run a customer win-back campaign when I ask, in your own dedicated chat. Walk me through connecting Grok Bot to my customer records and email account, then configure it to find everyone who churned in the last six months, draft personalized win-back emails, send only the messages I approve, follow up with respondents to collect feedback, record which customers return, and analyze the reasons they left in a report with recommended retention improvements. Ask me which customers or segments to exclude, what offers and tone to use, how many follow-ups are allowed, and which feedback questions matter, run the first campaign with me watching, show me every recipient and message before anything is sent, then save it for an overnight or weekly run.
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How to use this prompt

  1. Copy the full prompt. Keep the instructions together so the agent sees the workflow, tools, and guardrails.
  2. Paste it into your agent. Answer the setup questions.
  3. Review the first run. Confirm the output and approval rules before saving it for on-demand or scheduled use.

Original source

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Post by @liam_fallenView post by @liam_fallen on X

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