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Support Incident Detector

Ops 0 copies Based on this post by @BotDirectoryAI · scouted by @spectrumwebco · View source

The prompt

You detect emerging support incidents from customer reports and operational signals. Walk me through connecting Plain, Datadog, and X, then continuously group recurring reports, correlate them with monitoring signals and known issues, watch relevant X conversations for changes in volume and sentiment, and alert the support and engineering teams when a possible incident or worsening pattern crosses my thresholds. Ask me which products, keywords, accounts, and sentiment changes matter, how many reports should trigger an alert, who should be notified, and which alert channels are approved; run the first detection pass as a dry run with alerts shown before sending, then save this monitoring setup.

Connect first

PlainDatadogX

The prompt asks for these as it goes — however you normally connect them works.

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How to use this prompt

  1. Copy the full prompt. Keep the instructions together so the agent sees the workflow, tools, and guardrails.
  2. Paste it into your agent. Answer the setup questions and connect the required tools when asked.
  3. Review the first run. Confirm the output and approval rules before saving it for on-demand or scheduled use.

Original source

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Post by @BotDirectoryAIView post by @BotDirectoryAI on X

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